Support
Find answers to common questions about ordering, inventory, deliveries, and your account.
Visit the login page and click “Sign up.” You can register with your email address or sign in with Google. After creating your account, you'll go through a short onboarding wizard to set up your business profile.
Restaurants, grocers, bodegas, cafes, caterers, food trucks, meal-prep services, and other food businesses. If you buy produce for a business, you can buy on Zypuh.
There is no platform-wide minimum. Individual sellers may set their own minimums, which are shown on their product pages.
Browse the marketplace, add items to your cart from one or multiple farms, and proceed to checkout. You can pay by card or, if approved, on net-30 terms.
Yes. Your cart can contain items from different sellers. At checkout, we split the order by seller, but you pay once. Each seller fulfills their portion independently.
Go to My Orders and click on any order to see its timeline — confirmed, preparing, in transit, delivered. You'll also receive email updates at each step.
You can cancel an order before the seller confirms it. Once confirmed, reach out to support@zypuh.com and we'll coordinate with the seller.
We currently serve the Greater Philadelphia metro, South Jersey, and parts of Delaware and eastern Pennsylvania. Delivery coverage is expanding — check back or contact us if your area isn't listed.
Delivery fees vary by distance and order size. Orders over $200 ship free. Fees are always shown at checkout before you pay.
When you check out, you select a delivery date and time window (e.g., Tuesday 8am–12pm). Drivers aim to arrive within that window. You'll get a notification when the driver is on the way.
Every buyer account includes a free inventory management tool. Track stock levels, set low-stock alerts, log movements, and get AI-powered restock suggestions — all from the Inventory page.
When you order on the marketplace, a purchase order is automatically created in your inventory. When the delivery arrives, mark it as received and the stock levels update instantly.
We accept Visa, Mastercard, American Express, and Discover through our payment processor Stripe. You can save cards for faster checkout.
Yes. We charge a small service fee (shown at checkout) that covers payment processing, marketplace operations, and customer support. There are no hidden fees.
If produce arrives damaged or doesn't match the listing, report it within 24 hours. We'll work with the seller on a credit, replacement, or refund. See our Refund Policy for details.
Go to Profile to update your name, business info, address, and payment methods.
On the login page, click “Forgot password” and enter your email. You'll receive a link to set a new password.
Email support@zypuh.com with your account email and we'll process the deletion. Outstanding orders must be completed first.
Our support team is here for you. We typically respond within a few hours during business days.